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Reply-To: <charley@transocean.com>
From: "Charles Peck" <charley@transocean.com>
To: "'Elvira Valls'" <elvira@tinnovasl.com>,
	"'Jose Juan'" <josejuanj@tinnovasl.com>,
	"'Desmet Stefan'" <tinnobel@telenet.be>
Cc: "'Allan Inger'" <allan@transocean.com>
Subject: re the transfer
Date: Sat, 21 Apr 2018 10:58:32 -0400
Organization: Trans-Ocean
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Hi Elvira,

 

We just returned from Highpoint market and sadly we must inform you we will
not be going forward with your quality we call Marbella.

So you know all the facts there are two reasons for this.

 

First, as I am sure you know, the service was not what our
customer/salespeople expect.  While I understand your situation regarding
MOQ and other technical problems you encountered, our salesmen lost
confidence in the item and most did not show it with confidence at the
market.

 

Second, you should also know, we have been shown at Domotex other printed
items from both Turkey and China that are significantly cheaper than your
item.

The one unique thing about your product is the base you print on, but all
the items we were shown are $10 or less and you are working tight at 13
euro.  Even if we did not have the issues mentioned above it would be
difficult to do volume on your product based on other items that are
available to us and our competitors.  

 

I am sorry this project did not work out.  I am sure you felt pressures to
supply us and I hope you understand how much pressure we had from our
customers.

Having said that, we would still expect you to send us the money you have
owed us since last year.  I will not take the time to recount all the
details of why you promised to pay this money, but only to say, this was a
compromise and was not all the money we felt we were owed nor does it come
close to covering the additional losses we absorbed because you were unable
to ship the last order.

 

Please confirm you will make the transfer, and if you will not, please tell
us that as well.  We hope you will keep your promise.

 

Best,

Charley

 

Charles Peck

President

Trans-Ocean Imports

10 Midland Avenue|Suite M00| Port Chester, NY 10573

914.949.5656 x105 | 914.937.3140 fax |914.384.1190 mobile 

 <mailto:Charley@transocean.com> Charley@transocean.com

 

Confidentiality Notification: If you are not the intended recipient, please
do not disclose, disseminate, copy, distribute or take any action in
reliance on the contents of this electronic transmission.  If you have
received this electronic transmission in error, please notify us by
telephone and immediately delete this message. As E-mail transmissions
cannot be guaranteed secure or error-free the sender does not accept any
liability for errors or omissions in the contents of this message, which
arise because of electronic transmission. Any documents accompanying this
electronic transmission and the information contained herein belong to the
sender and are privileged and intended only for the use of the individual(s)
named above.

 

 

 


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link=3D"#0563C1" vlink=3D"#954F72"><div class=3DWordSection1><p =
class=3DMsoNormal>Hi Elvira,<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>We just =
returned from Highpoint market and sadly we must inform you we will not =
be going forward with your quality we call Marbella.<o:p></o:p></p><p =
class=3DMsoNormal>So you know all the facts there are two reasons for =
this.<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>First, as I am sure you know, the service was not what =
our customer/salespeople expect.&nbsp; While I understand your situation =
regarding MOQ and other technical problems you encountered, our salesmen =
lost confidence in the item and most did not show it with confidence at =
the market.<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>Second, you should also know, we have been shown at =
Domotex other printed items from both Turkey and China that are =
significantly cheaper than your item.<o:p></o:p></p><p =
class=3DMsoNormal>The one unique thing about your product is the base =
you print on, but all the items we were shown are $10 or less and you =
are working tight at 13 euro.&nbsp; Even if we did not have the issues =
mentioned above it would be difficult to do volume on your product based =
on other items that are available to us and our competitors.&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>I am sorry this project did not work out.&nbsp; I am =
sure you felt pressures to supply us and I hope you understand how much =
pressure we had from our customers.<o:p></o:p></p><p =
class=3DMsoNormal>Having said that, we would still expect you to send us =
the money you have owed us since last year.&nbsp; I will not take the =
time to recount all the details of why you promised to pay this money, =
but only to say, this was a compromise and was not all the money we felt =
we were owed nor does it come close to covering the additional losses we =
absorbed because you were unable to ship the last =
order.<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>Please confirm you will make the transfer, and if you =
will not, please tell us that as well.&nbsp; We hope you will keep your =
promise.<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>Best,<o:p></o:p></p><p =
class=3DMsoNormal>Charley<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Charles =
Peck</span><span style=3D'font-size:12.0pt'><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>President</span=
><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Trans-Ocean =
Imports</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>10 Midland =
Avenue|Suite M00| Port Chester, NY 10573</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>914.949.5656&nb=
sp;x105 | 914.937.3140 fax |914.384.1190&nbsp;mobile =
</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><a =
href=3D"mailto:Charley@transocean.com" =
title=3D"blocked::mailto:Charley@transocean.com"><span =
style=3D'color:blue'>Charley@transocean.com</span></a></span><o:p></o:p><=
/p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal><u><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Confidentiality=
 Notification:</span></u><span =
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electronic transmission.&nbsp; If you have received this electronic =
transmission in error, please notify us by telephone and immediately =
delete this message. As E-mail transmissions cannot be guaranteed secure =
or error-free the sender does not accept any liability for errors or =
omissions in the contents of this message, which arise because of =
electronic transmission. Any documents accompanying this electronic =
transmission and the information contained herein belong to the sender =
and are privileged and intended only for the use of the individual(s) =
named above.<span style=3D'color:black'><o:p></o:p></span></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
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