Return-Path: Delivered-To: charley@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id mCa1E1Op1FquNwAAInt2oQ for ; Mon, 16 Apr 2018 06:46:59 -0700 Return-path: Envelope-to: charley@transocean.com Delivery-date: Mon, 16 Apr 2018 06:46:59 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:59877 helo=TOWKSTALouNew) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f84TC-0003pU-Ua for charley@transocean.com; Mon, 16 Apr 2018 06:46:59 -0700 From: "Lou Koprivec" To: References: <1420276919.275489.1523651228218.ref@mail.yahoo.com> <1420276919.275489.1523651228218@mail.yahoo.com> <000001d3d3fa$fa7e9200$ef7bb600$@transocean.com> In-Reply-To: <000001d3d3fa$fa7e9200$ef7bb600$@transocean.com> Subject: RE: Shipping Charges for Rugs Date: Mon, 16 Apr 2018 09:46:58 -0400 Message-ID: <15dd01d3d589$64399ed0$2cacdc70$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_15DE_01D3D567.DD291040" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQH33Tz3NWzEPvdLJUL+tdrkcMtSuAGmBdCeAxIp39yjlY5CEA== Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_15DE_01D3D567.DD291040 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Charley, The $12 charge Leeda mentions is the Additional Handling charge that = both FedEx and UPS charge for any item not in a corrugated box or = greater than 60=E2=80=9D. We do have a negotiated rate for this charge = with FedEx. There are two options that are come to mind quickly. =20 1. Trans-Ocean can drop ship all of your orders and bill freight on our = invoices as we do for the larger sizes. Below are some freight examples = for shipping a Frontporch 2x3. a. Zone 4 (east coast) $13.53 b. Zone 6 (mid-west) $14.80 c. Zone 8 (west coast) $15.84 2. She can purchase boxes for the rugs for about $2 a box depending on = your volume. =20 =20 Please let us know if you need anything else. =20 Thanks, Lou =20 From: Charles Peck =20 Sent: Saturday, April 14, 2018 10:15 AM To: 'Leeda Marting' Cc: 'Anna Applegate' ; 'Lou Koprivec' = Subject: RE: Shipping Charges for Rugs =20 Hi Leeda, I understand your issue. We are in Highpoint but let me talk to Lou, my = VP of operations, on Monday morning and I will get back to you. I believe there are a couple of options we can give you but want to give = you exact information. Have a good weekend and enjoy the spring that has finally arrived. Best, Charley =20 Charles Peck President Trans-Ocean Imports 10 Midland Avenue|Suite M00|Port Chester, NY 10573 914.949.5656 x105 | 914.937.3140 fax |914.384.1190 mobile=20 Charley@transocean.com =20 From: Leeda Marting >=20 Sent: Friday, April 13, 2018 4:27 PM To: Charley Peck = > Cc: Anna Applegate > Subject: Shipping Charges for Rugs =20 Hi Charlie, =20 As you know, we ship your 2 x 3 rugs from our warehouse. It's a $50 = item, but FedEx Ground now charges an additional $12 fee because our = warehouse ships the rug in a plastic bag. This means we are paying $24 = to $28 in freight for each $50 rug. =20 =20 You also ship our larger rugs directly to the home using your FedEx = account. For example, I am looking at your invoice 875731 dated 4/12/18 = for a 42" x 66" E7781 Birds on Branch rug. It shipped from your = warehouse in Virginia Beach to our customer in Colorado (zip 80829) for = $17.54. Don't you ship these rugs in plastic bags? Have you ever paid = $12 extra because you used a bag? =20 Thanks for any counsel you can provide. =20 =20 Leeda =20 =20 ------=_NextPart_000_15DE_01D3D567.DD291040 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Charley,

The $12 charge Leeda = mentions is the Additional Handling charge that both FedEx and UPS = charge for any item not in a corrugated box or greater than = 60=E2=80=9D.=C2=A0 We do have a negotiated rate for this charge with = FedEx.=C2=A0 There are two options that are come to mind = quickly.

 

  1. Trans-Ocean can drop ship all of your orders = and bill freight on our invoices as we do for the larger sizes.=C2=A0 = Below are some freight examples for shipping a Frontporch = 2x3.
    1. Zone 4 (east coast) = $13.53
    2. Zone 6 (mid-west) = $14.80
    3. Zone 8 (west coast) = $15.84
  2. She can purchase boxes for the rugs for about = $2 a box depending on your volume.=C2=A0

 

Please let us know if = you need anything else.

 

Thanks,

Lou

 

From: Charles Peck = <charley@transocean.com>
Sent: Saturday, April 14, 2018 = 10:15 AM
To: 'Leeda Marting' = <leeda@marting.net>
Cc: 'Anna Applegate' = <anna.applegate@fedex.com>; 'Lou Koprivec' = <louk@transocean.com>
Subject: RE: Shipping Charges for = Rugs

 

Hi = Leeda,

I understand your issue.  = We are in Highpoint but let me talk to Lou, my VP of operations, on = Monday morning and I will get back to you.

I believe there are a couple of options we can give = you but want to give you exact information.

Have a good weekend and enjoy the spring that has = finally arrived.

Best,

Charley

 

Charles = Peck

President

Trans-Ocean = Imports

10 Midland = Avenue|Suite M00|Port Chester, NY 10573

914.949.5656&nb= sp;x105 | 914.937.3140 fax |914.384.1190 mobile =

Charley@transocean.com<= /p>

 

From: Leeda Marting <leedamarting@yahoo.com> =
Sent: Friday, April 13, 2018 4:27 PM
To: Charley = Peck <charley@transocean.com>
= Cc: Anna Applegate <anna.applegate@fedex.com>=
Subject: Shipping Charges for = Rugs

 

Hi Charlie,

 

As you know, we ship your 2 x 3 rugs from our = warehouse.  It's a $50 item, but FedEx Ground now charges an = additional $12 fee because our warehouse ships the rug in a plastic = bag.  This means we are paying $24 to $28 in freight for each $50 = rug. 

 

You also ship our larger rugs directly to the = home using your FedEx account.  For example, I am looking at your = invoice 875731 dated 4/12/18 for a 42" x 66" E7781 Birds on = Branch rug.  It shipped from your warehouse in Virginia Beach to = our customer in Colorado (zip 80829) for $17.54.   Don't you = ship these rugs in plastic bags?  Have you ever paid $12 extra = because you used a bag?

 

Thanks for any counsel you can provide.  =

 

Leeda

 

 

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